Turnaround Time: Orders are typically processed and shipped within 7-14 business days. For pick-up orders, please allow at least 7 business days if the hair isn't readily available.

Plan Ahead: If you have a special event, we recommend placing your order 2-3 weeks in advance to ensure timely arrival.

Weather Delays: Please note that unexpected delays due to inclement weather are beyond our control, and we cannot be responsible for these delays.

Returns: All sales are final. No returns will be accepted.